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Terms of Sale
The Terms of Sale are part Iconicauto Detailing’s Terms of Use and are additional terms by which all Users or guests abide when using the service. When you book online or via phone with Iconicauto Detailing, you should read and agree to the terms and conditions of the booking prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions herein.
Packages
At Iconicauto Detailing, we offer a range of services that can be customized to fit your needs and budget. We come to your location of choice and provide our own water and electrical power. Prices and wash packages contents are subject to change at Iconicauto Detailing’s discretion at anytime; all such changes will be reflected on www.iconicauto.biz
Payment Terms & Conditions
A deposit of $50 is required upon booking and will be charged upon completion of the service requested. Iconicauto Detailing accepts cash, debit and, Credit Card.Refunds are not processed under any circumstances. Any Card Declined will lead Iconicauto Detailing to ask the customer to find a solution for the payment of the service provided. Iconicauto Detailing will start a collection process 48 hours after getting the customer’s Credit Card refused.
Booking Terms & Conditions
Customers should remove all personal belongings, money, and other significant items from their vehicle prior to any type of detailing. Iconicauto Detailing will not accept any liability for any loss or damage to any personal property, including the vehicle being serviced, any belongings contained inside the vehicle, or the location of service. Assure that your vehicle is being serviced in a lawful and safe area, and if you feel otherwise, please communicate your concerns with your car detailing specialist. All vehicles are cleaned at the customer’s own risk and must be able to withstand normal cleaning processes. Any damage claims as a result of cleaning will be limited to the cost of the service. We reserve the right to take debit or credit card details to secure the booking. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and/or machinery or equipment failure. Iconicauto Detailing reserves the right to charge an hourly rate of $50 (or a proportion thereof) for any work that is not within the boundaries of the booking at the discretion of Iconicauto Detailing. A minimum 20% surcharge will be applied to all jobs that involve urine, vomit, blood, feces, or other hazardous materials.
Late Cancellation & Rescheduling Policy
Customers may reschedule their appointment up to 24 hours before the scheduled service time without any penalty. You can choose any available date within 30 days from the initial deposit date, and the deposit will remain unaffected. For rescheduling within the 24-hour period, a $50 fee will be charged to compensate our technician. This rule applies to any retail-priced car detail. A late fee of $50 will be applied for cancellations made within 24 hours of the scheduled appointment. The full invoice amount will be due upon cancellation.
Appointment Time
Due to traffic or exceptional circumstances, our technician might arrive late. Please allow a 30-90 minute arrival window for jobs booked online or by phone. Iconicauto Detailing shall do its best to let you know about any delay of delivery.
Satisfaction Policy
If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost redo the uncompleted or unsatisfactory portion of the service free of charge. Any claims must be filed within 24 hours of the completion of the
service by phone (224-437-1443), email (info@iconicauto.biz), or text message (224-437-1443). Pictures of the area must be texted or emailed to (info@iconicauto.biz) within 24 hours of the claim being made.
Changes
Iconicauto Detailing reserves the right to modify this statement at any time. Any changes to this Terms of Service will be listed in this section, Iconicauto Detailing does not make any commitment to update the
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